The Pillars4 System

Start Your Café or Restaurant Journey With the Right Ingredients!

Experts know cafés and restaurants thrive by having strong foundations and using best practices.

Use a proven four step system to take your café or restaurant from surviving to thriving – our educational products based on this system ensure you are in complete control of your business!

Our Methodology

PLANNING PILLAR

Planning is vital!
The Planning Pillar provides the roadmap to guide
you through the process of creating in-depth
blueprints for your café or restaurant.
Business and financial plans are some of the most valuable
assets you can have, they are one of the most valuable
investments of your time and effort. The Planning Pillar
will give you the ability to turn to these reliable and vital
tools through the life of your business.
In this pillar, we provide tools and e-documents
that are robust and high quality, created
and designed by financial and
business experts for our
industry.

PROPERTY PILLAR

Selecting a site for your café or restaurant is
a critical choice – one that will make you or break
depending on what you based your decision on!
The property pillar ensures you make the best possible
decision based on your business model.
After finding your perfect site, you will be able to negotiate
a lease with confidence as we guide you through the
lease negotiation structure, leasing language, and all
the elements of a commercial lease that will make
a big impact on your business.
There’s a new mantra in town –
‘location, location, negotiation!’

OPERATIONS PILLAR

Ask anyone who has run a hospitality business
what the hardest part is, and without fail the
answer is always the same – managing staff!
Leadership and culture are the foundations of good
staff management. Your employees will be happier
and more productive when they are managed
within a positive and stable environment.
Our Operations Pillar provides all the resources
and tools you need to hire, on-board and
manage a great team. From job descriptions
to HR and Operations Manuals, this pillar
has everything you need to operate
at your best!

PROJECT MANAGEMENT PILLAR

Enjoy being in control of your design
and build (or refurbishment) project!
This notoriously difficult and stressful journey
has been tamed into a delight! Well… almost!
We have left no stone unturned in creating
a pillar with schematics and checklists
that ensure you build a café in (relative)
budget and on time!
Minimise surprises and avoid disasters
by relying on your planning assets,
in conjunction with the Project
Management pillar.

Planning is vital! The Planning Pillar provides the roadmap to guide you through the process of creating in-depth blueprints for your café or restaurant. Business and financial plans are some of the most valuable assets you can have, they are one of the most valuable investments of your time and effort. The Planning Pillar will give you the ability to turn to these reliable and vital tools through the life of your business. In this pillar, we provide tools and e-documents that are robust and high quality,  created and designed by financial and
business experts

Selecting a site for your café or restaurant is a critical choice – one that will make you or break depending on what you based your decision on!
The property pillar ensures you make the best possible decision based on your business model. After finding your perfect site, you will be able to negotiate a lease with confidence as we guide you through the lease negotiation structure, leasing language, and all the elements of a commercial lease that will make a big impact on your business.
There’s a new mantra in town –
‘location, location, negotiation!’

Ask anyone who has run a hospitality business what the hardest part is, and without fail the answer is always the same – managing staff! Leadership and culture are the foundations of good staff management. Your employees will be happier and more productive when they are managed within a positive and stable environment. Our Operations Pillar provides all the resources and tools you need to hire, on-board and manage a great team. From job descriptions to HR and Operations Manuals, this pillar has everything you need to operate at your best!

Enjoy being in control of your design
and build (or refurbishment) project!
This notoriously difficult and stressful journey has been tamed into a delight! Well… almost! We have left no stone unturned in creating a pillar with schematics and checklists that ensure you build a café in (relative) budget and on time! Minimise surprises and avoid disasters by relying on your planning assets, in conjunction with the Project Management pillar.